Your privacy matters to us.
How TRAILS collects, uses and protects the information you share with us.
This is a plain-English draft for review. Please have Sia and, where needed, a legal adviser confirm it before launch.
Who we are
TRAILS (Tasi Ropati Action for Impact Legacy in the South Pacific) is a registered charity based in Redbank Plains, Queensland. You can reach us at admin@trails.org.au or +61 413 081 688.
What we collect
We only collect information you choose to give us. That may include your name, email, phone number and any message you send through our contact form, and, if you donate, the details needed to process your gift through our secure donation partner.
How we use it
We use your information to respond to your enquiry, provide support and programs, process donations and receipts, and keep you updated if you have asked us to. We do not sell your information, and we do not share it except where needed to deliver a service you have asked for or where the law requires it.
Donations
Donations are handled by a secure third-party payment provider. Card details are processed by that provider and are not stored by TRAILS.
Keeping it safe
We take reasonable steps to protect your information and to keep it only as long as we need it. You can ask us to see, correct or delete the information we hold about you at any time.
Cookies and analytics
Our website may use basic analytics to understand how the site is used and to improve it. You can control cookies through your browser settings.
Contact us about privacy
If you have a question or concern about your privacy, please email admin@trails.org.au or call +61 413 081 688, and we will help.